Account Manager, GrabAds

Get to Know the Team

GrabAds allows Advertisers, Agencies, and Merchants to engage the Grab Audience through online and offline advertising experiences. Through our unique ecosystem and transacting user base, our clients can reach their desired audiences at scale.

Get to Know the Role

You will manage a portfolio of GrabAds campaigns working with leading advertisers directly & through their media agencies. You will work with your team and maintain a quarterly performance target.

You'll work with the Ad Ops team to achieve campaign goals, recommend optimized campaign flows and identify opportunities for upselling and cross-selling GrabAds solutions. Your goal is to grow your portfolio by building long-term client relationships and providing positive customer experience.

You will work onsite at Ho Chi Minh city and report to Lead, Account Management - GrabAds.

The Critical Tasks You Will Perform

• Manage a portfolio of accounts
• Be the contact for clients, provide necessary assets and info to Ad Ops for campaign implementation
• Track main campaign metrics and ensure campaign goals are met
• Collaborate with Ad Ops team to analyze campaign performance, provide recommendations to clients and secure campaigns renewal
• Prepare Quarterly Business Review report for important accounts

What Essential Skills You Will Need

• 2 - 3 years of account management experience in the digital advertising industry
• Solid track-record of achieving performance targets
• Experience growing portfolio and building long-term relationship with clients
• Analytical with bias for data-based decisions
• Team Player with the ability to work across a matrix environment
• Experience prioritizing sales opportunities