Description
Position at ARRISE
No experience required – we will train you! Join our team and elevate your career with enhanced earnings and benefits!
New, competitive hourly rate: We’re thrilled to announce a significant increase in our hourly rate for all Game Presenters. Step into a role starting at $26 per hour, a leap from the previous $22p/h.
Earn more with night shifts: Our night shift premium adds an additional +10% per hour, rewarding those who keep our games lively during the twilight hours.
Comprehensive benefits post-probation: Your well-being is our priority. Following a 3-month probation period, you’ll gain access to our comprehensive health, dental, and vision plans.
Performance bonuses: Our new performance bonus structure based on clear and achievable KPIs, you have the power to boost your earnings. Top performers can see an increase added to their monthly income. It’s our way of saying thank you for your hard work and dedication.
For more information, check out our ‘why join us’ section below.
About us:
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.
Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.
Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!
Job Description:
Showcase your vibrant personality as an ARRISE Online Game Presenter! Present our exciting table games from the comfort and safety of our private, state-of-the-art studios. You’ll host iconic casino games like Baccarat and Roulette, with unlimited virtual players from all around the world. Best of all, no experience is required! Our incredible Training team will provide you with all the knowledge and skills you will need!
Specific Responsibilities:
- Conduct live games for online players in accordance with company policies and procedures
- Interact with players in a professional and friendly manner, while providing them with excellent customer service
- Deal cards, spin a wheel, announce various winning bets as well as card shuffling
- Perform Floor Supervisor responsibility on a rotating basis
- Quick and accurate handling of cards and other gaming equipment
- Follow strict security procedures and protocols to ensure the integrity of the games
- Assist players with the rules of game and effectively answer any questions related to winnings, or other concerns
- Escalate any disputes accordingly to the company’s policies in an efficient and timely manner
- Attend training sessions and stay up to date with new games and industry trends
- Perform other related duties as assigned
Requirements:
- Fluency in Vietnamese and English
- Must be comfortable working on camera during live games
- Have excellent communications and customer service skills
- Must be comfortable with technology and have basic computer skills
- Ability to work in a fast-paced environment while remaining calm under pressure, maintaining accuracy and discretion
- Must be able to work flexible hours, including nights, weekends, and holidays.
- Basic casino games knowledge would be an asset
- Must be able to comply with the gaming licensing directive upon hire date
Why join us:
- Paid training to get you up to enhance your skills and expertise and to speed on the role
- Office situated right above subway line
- Opportunities for growth and advancement
- Exciting and dynamic work environment in Toronto
- Join a supportive team of gaming enthusiasts
- Be part of a leading online iGaming brand with a global presence