Languages are key to our mission of bringing the world closer together. The Meta family of apps is currently available in 100+ languages and we are adding many more. ~90% of people already use our products from outside of North America and we continue to expand internationally.
As Language Manager for the Vietnamese speaking market, you will be involved in ensuring that we deliver a great user experience to our international audience through high quality translations. As we work closely with team members in remote offices and regional stakeholders, it is very important that the candidate be comfortable working with remote teams across different time zones.
Responsibilities
- Reviewing, editing and/or translating high visibility UI content and high priority long form content of Meta family of apps and other core experiences in English-to-Vietnamese
- Performing localization screenshot testing to identify linguistic and functional issues
- Working closely with product teams and performing hands-on linguistic testing on web and mobile devices
- Collaborating with the Localization Program Management team to support product launches and drive the efforts to ensure end to end linguistic quality during the product launch cycles
- Driving product and/or vertical-specific language quality initiatives
- Collaborating with the Vendor Management team to select new translation vendors, drive vendor-probation, and support their ramp-up
- Closely monitoring vendor translation quality through our quality framework and managing translation vendors' performance when needed
- Driving or supporting cross-functional and/or team level quality framework at scale
- Building and scaling stakeholder education programs for internal cross-functional partners and external vendors to ensure language quality from end to end
- Maintaining the localization glossaries, style guides, and TMs (Translation Memory) for owned content
- keeping them up-to-date and audience appropriate
- Working closely with the in-country stakeholders to deliver market appropriate translation
- Performing other linguistic tasks as needed
- Traveling domestically or internationally to other Meta offices and/or business sites as needed
Minimum Qualifications
- Vietnamese language is required to communicate efficiently with our translation vendor teams, cross-functional teams, and occasionally, with our end-users in Vietnam.
- 3+ years of experience in English-to-Vietnamese translation, product UI localization, linguistic reviews and translation quality management is required for monitoring the Vietnamese translation quality for all our products, and making appropriate decisions for necessary changes to improve it.
- Experience in creating and/or maintaining linguistic assets for Vietnamese translation (e.g. terminology, style guides etc.) is required for being able to guide our translation vendor teams and reviewers in ensuring consistency, accuracy and appropriateness of Vietnamese translation on the Meta family of apps.
- Knowledge of Vietnamese culture, society and current trends is required to ensure that the tone and style of our Vietnamese translation is appropriate for millions of our end-users who are in vietnam.
- Knowledge of linguistic and cultural diversity of Vietnam is required to ensure that our Vietnamese translation is inclusive of and appropriate for all our end-users in every region of Vietnam.
- Familiarity with CAT tools is required in order to perform the day-to-day work of translation and linguistic reviews.
- Experience in localization of online and mobile products from English to Vietnamese is required to understand & detect the language-specific issues in product localization, and fix them by applying the right solutions.
- Cross-functional experience working with engineers, product teams, regional stakeholders or clients is required to work effectively with cross-functional teams within Meta, and to help them detect and resolve language-specific issues in Vietnamese.
Preferred Qualifications
- Experience in localization of gaming content
- Experience in localization program and/or project management
- Experience in digital marketing
- Experience in hardware localization and testing
- Experience in AR, VR, smart home devices, or related technologies