Senior Advisor, Employee Services Generalist

Are you interested in joining a team passionate about enhancing employee services through comprehensive HR administration?

Share your expertise and help us transform how we apply different tools and platforms to improve our experience!

*This position will be mainly based in LEGO Temporary Office in Deutsches Haus, D1, HCMC . Relocation to our future factory in VSIP3, Tan Uyen, Binh Duong will be expected from early 2025. Transportation will be provided.

Core Responsibilities

The Senior Advisor, Employee Service, plays a crucial role in developing a scalable and sustainable process for the business. We seek employee who is eager to actively engage in building a high-performing department that values collaboration, quality, and enjoyment in daily work life.

HR Operations include work across multiple administration areas for established HR and rewards programs including:

• HR employment issues (hiring and termination processes and labor law issues, contract renewals and dismissals, trainee programs, expatriates, control/process of retirement, etc.)
• Personnel records maintenance (job history, retirement and insurance documentation, leave accrual records and details of illness, absences, transfers, and salary progression, etc.)
• Statistical reporting to internal management (employee demographics, skills inventory, absenteeism, overtime, employee turnover) and external agencies (e.g., government agencies, insurance companies, unions etc.)
• Rewards program implementation and administration (e.g., compensation administration, employee benefits administration, etc.)
• May be accountable for selecting and handling HR outsourcing vendors
• End of end hire to retire: Working across multiple administration areas for established HR and rewards programs. Including but not limited to hiring administration, personnel records management, benefits and Time & attendance.

Play your part in our team succeeding!

The main purpose of the Employee Services Operations (ESO) role are:

• To ensure that transitioned hire to retire administration tasks are performed at the highest standards (timely, accurately, customer-centric, in compliance and most efficiently).
• Coordinator of all HR benefits between People Partner, Culture (PPC) Team and Business process Improvement (BPI) teams.
• Collaboratively lead the entire time and attendance process

The role will require the candidate to support recruitment during the manufacturing startup phase which includes screening of CVs and interview logistics support. The main purpose of the Recruitment Support (RS) role are:

• To be part of establishing a Recruitment Support team; where quality, learning and performance are keystones for the new Business Support Operations (BSO) covering Asia
• To form new collaborative relationships with different teams and thereby ensure sustainable implementation of the global processes in Asia
• Coping with an exciting and constantly changing environment that includes various ways of working and cultural diversity among different team members.
• Contribute to an excellent service through reporting results and keeping track of progress through performance indicators.

Do you have what it takes?

• Min 5 years experience in Human Resources, in an MNC manufacturing company, particularly in mass hiring of blue-collar workers, employee services, master data, or related HR fields
• Proficiency in Microsoft Office tools (Excel, PowerPoint, etc.).
• Experience with SAP or Workday is a plus.
• Good command of English & Vietnamese
• Experience in supporting APAC recruitment process is a bonus
• Responsible, service-minded, outgoing, and quick to learn.
• Ability to work independently and is curious

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

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