Senior Implementation Manager (Vietnamese Speaking)

Moloco is a machine learning company empowering organizations of all sizes to grow and unlock the full value of their unique first-party data, elevating the traditional path to performance advertising. While the largest technology companies have proven the speed and scale of ad-targeting utilizing data— the same robust performance powered by machine learning has previously been unavailable beyond their platforms.

That's where Moloco steps in. With Moloco's powerful combination of cutting-edge machine learning technologies, we play a unique and visible role in shaping the digital economy, all while allowing companies to stay independent and scale.

An industry leader at the nexus of machine learning, performance marketing, and visionary product infrastructure, Moloco is advancing the advertising technology industry. We ranked in the top 10% of the Inc. 5000 fastest-growing private companies for 2023. Recognized as one of 46 leading Cloud Computing companies, receiving the Stratus Award for 2023. In 2023, we received Google’s Cloud DevOps Dreamers Award, a recognition given to companies that are implementing DevOps practices to drive organizational success and high performance. Lastly, Moloco is a 2024-certified Great Place to Work! Check us out on Glassdoor and be sure to get an inside look at working at Moloco on Instagram, Twitter, and YouTube.

Moloco is headquartered in Silicon Valley, with offices in San Francisco, New York, Los Angeles, Seattle, London, Berlin, Seoul, Singapore, Beijing, Gurgaon, and Tokyo.

Creating a diverse workforce and a culture of inclusion and belonging is core to our existence. To reach our goals, diversity of talent and thought is a critical component of how we operate as an organization. Our workforce is our superpower, and we know that fostering a culture of inclusion, authenticity, and belonging will allow us the greatest opportunity to carry out our mission -- to empower businesses of all sizes to grow through operational machine learning.

Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now!

The Impact You'll Be Contributing to Moloco:

The Implementation Manager onboards and scales accounts during their crucial first 90 days. As an Implementation Manager you will work closely with the sales team to ensure a smooth handover from sales, build outstanding client relationships, and sustainably scale new accounts before handing over to our Growth team to continue the partnership after the 90 day window.

We are looking for someone to take command of our SEA's region new customers’ successes. Make a positive impact on our client experience and on hundreds of millions of mobile users with our ad platform while growing with top-notch colleagues.

※ This is a New Business Onboarding Account Manager role, NOT a technical role.

Here’s what you’ll be working on:

The ideal candidate will have great communication skills, the ability to spot revenue opportunities, and be strong with client relationships. These softer skills will need to be backed up with strong technical capabilities and an eye for detail since accurate set-up, reporting, and campaign management are critical in the early stages of our client partnerships.

Fully comprehend advertisers' marketing needs to effectively communicate how our programmatic solution can help them achieve their goals.

• Implement new campaigns and onboard new clients by working with them to optimize and stabilize new campaigns and achieve client's KPI.
• Work with Clients, Sales, Account Managers, Growth Data Scientist and other cross-functional teams to identify account growth opportunities, and to execute flawlessly.
• Work with Growth Data Scientist to analyze campaign data and suggest better solutions to new external customers
• Know programmatic through and through.
• Work with Data Science and Engineering teams to build or iterate client solutions as customer needs arise.
• Understand the mobile ecosystem and stay current on industry trends, and most importantly offer actionable insights to clients.
• Discerning eye, strong organisational skills and a strong growth mindset are key

Here is what you need to succeed (Experience & Qualifications)

• 5 years and above Mobile Advertising experience, preferably in Account Management.
• Excellence in logical thinking, problem solving and familiarity with big data and numbers.
• A strong ability to look beyond what a customer says and identify what solutions available actually can help meet their needs.
• An eye for detail in specific campaigns that can then be explained and actioned upon easily by customers who may not be as familiar with the programmatic space.
• Ability to quickly get together reports that tell the story you are trying to convey to a new partner, to get them situated for success on the platform.
• Great communication skills. Over Communicate.
• Strong ownership mentality and a curious approach to problem solving.
• Passions for continuous growth and success of the organisation, as well as yourself.
• Team player and the ability to adapt to a fast growing/changing company.
• Fluency in English (speaking and writing) and Native level Vietnamese.

Moloco Thrive: Benefits and Well-Being:

We take care of you and create the conditions for you to do the best work of your career. Through a lens of inclusion, we offer innovative benefits that empower our employees to take care of themselves and their families so they can do the best work of their lives. For an overview of our global benefits, click here.

Moloco Values:

• Lead with Humility: Everyone’s voice is respected, valued, and heard. With humility, we become more open and accessible to each other. We win, lose, and learn together. Accountability and feedback are essential to our success.
• Uncapped Growth Mindset: We see all situations as opportunities to learn, grow, and improve as individuals and as an organization. We seek diverse perspectives, encourage curiosity, and promote experimentation to push the boundaries of what’s possible.
• Create Real Value: We pursue the most impactful opportunities with rigor and integrity. We take intelligent risks and make disciplined trade-offs to maintain deep focus. We help our customers win by delivering durable value.
• Go Further Together: We’re one team working towards one mission and vision. We collaborate proactively and inclusively, involving the right people at the right time and in the right way. We strive to create a more equitable workplace. We won’t let each other fail.